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"To request a refund for Games, DLC, add-ons content, please contact PlayStation support." If you started to download or stream the purchased content you are not eligible for a refund unless the content is faulty," reads the support page on the official PlayStation site. "After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund to your wallet on PlayStation Network. Which could alleviate issues with games like Anthem which has reportedly been crashing PS4 consoles. Sony states that if you have started to download or stream purchased content, you can't get a refund unless its faulty. This also includes DLC, full games, themes, avatars, and season passes. Sony has changed its PS Store refund policy to allow for PS4 digital game refunds within 14 days of purchase.
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